Privacy Policy and Cookie Policy
Information pursuant to Articles 13 and 14 of the General Data Protection Regulation (EU) 2016/679 and Legislative Decree 196/2003 as amended.
Data Controller
Following access to this website, data relating to identified or identifiable natural persons may be processed.
The Data Controller is FRANCO CLO’ Srl, headquartered at Via del Boscon, 9 – 32100 Belluno (BL), Italy. VAT no. 00819280256 – Email: info@francoclo.it
This privacy policy applies exclusively to this website and does not extend to other websites, web pages or online services accessible via hyperlinks, including social media platforms. In such cases, users should refer to the privacy policies of the respective third parties.
Legal Basis for Data Processing
Processing of data is carried out based on one or more of the following legal grounds:
- Compliance with a legal obligation (Art. 6(1)(c) of GDPR);
- Legitimate interest pursued by the Controller or a third party (Art. 6(1)(f) of GDPR);
- Consent provided by the data subject (Art. 6(1)(a) of GDPR).
The Data Controller is available to clarify the specific legal basis for each data processing activity.e il trattamento sia basato sulla legge o previsto da un rapporto contrattuale o precontrattuale.
Types of Data Processed
Browsing Data
The IT systems and software procedures used to operate this website collect certain data during normal operation. This information is not collected to identify users but may include aggregated anonymous data such as:
- Statistics on usage (most visited pages, time slots, geographic origin, etc.)
- Technical checks of service functionality.
Browsing data is stored for a maximum of 7 days unless required for investigation by judicial authorities.
Data Provided Voluntarily by the User
Voluntary, explicit communication by the user (e.g. emails, form submissions, social media messages) involves the acquisition of the sender’s contact details and any personal data included.
Certain data fields may be mandatory in order to access specific services. Failure to provide them may result in service unavailability.
Newsletter Subscription Process
When signing up via the newsletter form, users submit their personal data to the Data Controller.
To complete registration, users must confirm their subscription by responding to a verification email. Please check your inbox (and spam folder) after submitting the form.
The data collected is used solely to send newsletters relevant to the selected services and based on the user’s consent.
Cookies and Other Tracking Technologies
Please refer to the dedicated Cookie Policy for detailed information.
Data Recipients
Data is processed by authorized internal staff and is not shared with unauthorized third parties.
Processing is carried out using both digital and manual methods, in line with Article 32 of GDPR regarding security measures.
In addition to the Controller, third-party service providers (e.g. hosting, IT services, mailing, communications agencies) may also process data, acting as Data Processors. An updated list of these parties can be requested.
Data Transfers Outside the EU
Personal data is processed within the EU and is not transferred outside the European Union.
Data Retention Period
In compliance with the principles of lawfulness, purpose limitation and data minimization pursuant to Article 5 of Regulation (EU) 2016/679 (GDPR), the personal data of the data subject will be retained for as long as necessary to achieve the purposes for which it was collected and processed, or to defend or exercise a legal right.
When processing is based on the data subject’s consent, the Data Controller may retain the personal data for a longer period until such consent is withdrawn. In addition, the Data Controller may be required to retain the data for a longer period in compliance with a legal obligation or upon order of an authority.
At the end of the retention period, the personal data will be deleted. Consequently, upon expiry of that period, the rights of access, erasure, rectification and data portability can no longer be exercised.
Data Subject Rights
At any time, pursuant to Articles 15 to 22 of Regulation (EU) 2016/679, the data subject has the right to:
a) request confirmation as to whether or not personal data concerning them is being processed;
b) obtain information about the purposes of processing, the categories of personal data concerned, the recipients or categories of recipients to whom the personal data has been or will be disclosed, and, where possible, the envisaged retention period;
c) obtain the rectification or erasure of personal data;
d) obtain restriction of processing;
e) obtain data portability, i.e., to receive personal data from one controller in a structured, commonly used, and machine-readable format and to transmit it to another controller without hindrance;
f) object to processing at any time. Data subjects are informed that, where their personal data is processed for direct marketing purposes, they may object to such processing without providing any reason;
g) request access to personal data, as well as its rectification or erasure, or restriction of processing, or object to its processing, in addition to the right to data portability;
h) withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal;
i) lodge a complaint with a supervisory authority. The data subject has the right to lodge a complaint with the Italian Data Protection Authority (Garante per la Protezione dei Dati Personali), located in Rome, Via di Monte Citorio 121 (tel. +39 06696771), following the procedures and indications available on the Authority’s website: www.garanteprivacy.it.
Extended Information on Cookies (Cookie Policy)
What Are Cookies
Cookies are small text files that are automatically placed on a user’s computer or device within their web browser.
They contain basic information about the user’s browsing activity and are recognized by the browser each time the user visits the website.
Below you will find details about the cookies installed on this website and information on how to manage your cookie preferences.
How This Website Uses Tracking Tools
Necessary Cookies
This website uses so-called “technical” cookies or other similar tracking tools to carry out activities that are strictly necessary to ensure the proper functioning and provision of the service.
| wp-wpml_current_language | 1 second |
| cookieconsent_status | 13 months |
Cookies necessary for operation:
These cookies allow the website to function properly and ensure a smooth browsing experience. For example, they keep users logged in while navigating through the site, preventing repeated login requests when accessing subsequent pages.
Preference cookies:
These cookies enable the website to remember user preferences selected during browsing — for instance, language settings or other customized options.
Functionality
This website uses tracking tools to enable basic interactions and activate features that allow users to access certain resources or simplify communication with the Data Controller.
Third-Party Tracking Tools
Newsletter:
By subscribing to the newsletter, the user’s email address is automatically added to a contact list that may receive messages containing information — including commercial and promotional content — related to this website.
Personal Data Processed:
- Usage data
- Email address
- Tracking tools
Service provided by:
Mailchimp
Experience
This website uses tracking tools to improve the quality of the user experience and enable interactions with external content, networks, and platforms.
Third-Party Tracking Tools
Google Maps:
Google Maps is a map visualization service provided by Google LLC that allows this website to display such content within its own pages.
Personal Data Processed:
Usage data
Tracking tools
Service provided by:
- Google LLC (United States) – Privacy Policy
Measurement
This website uses tracking tools to measure traffic and analyze user behavior in order to improve the service.
Third-Party Tracking Tools
Google Analytics 4:
Google Analytics 4 is a web analytics service provided by Google LLC (“Google”). Google uses the personal data collected to track and examine the use of this website, compile reports, and share them with other services developed by Google.
Google may use the collected personal data to contextualize and personalize ads within its advertising network.
In Google Analytics 4, IP addresses are used at the time of data collection and then deleted before the data is stored in any data center or server. For more information, please refer to Google’s official documentation.
For details on how Google uses data, please refer to their Partner Policy and Business Data page.
Personal Data Processed:
Usage data
Number of users
Session statistics
Tracking tools
Service provided by:
Google LLC (United States) – Privacy Policy – Opt out
Tracking Tool Duration:
- _ga: 2 years
- _ga_*: 2 years
Managing Preferences and Providing or Withdrawing Consent on This Website
When the use of tracking tools is based on consent, users may give or withdraw such consent by setting or updating their preferences through the privacy preferences panel available on this website.
With regard to third-party tracking tools, users can manage their preferences by visiting the respective opt-out link (where available), by using the tools described in the third party’s privacy policy, or by contacting the third party directly.
How to Control or Delete Cookies and Similar Technologies via Device Settings
Users can manage cookies and similar technologies through their browser settings in order to:
- View which cookies or similar technologies have been set on their device;
- Block cookies or similar technologies;
- Delete cookies or similar technologies from their browser.
Please note that browser settings do not allow for granular consent management by category.
For example, users can find information on how to manage cookies in some of the most commonly used browsers at the following links:
Users can also manage certain tracking tools for mobile applications by adjusting the relevant settings on their device — for example, by modifying advertising preferences for mobile devices or the general tracking settings (users can refer to their device settings to locate the appropriate option).
Consequences of Refusing the Use of Tracking Tools
Users are free to decide whether or not to allow the use of tracking tools. However, please note that such tools enable this website to provide an improved user experience and access to advanced features (in line with the purposes described in this document).
Therefore, if the user chooses to block the use of tracking tools, the Data Controller may be unable to provide certain functionalities.